Post-term courtesy visit to Dr. Yusuf, Pengarah of Jabatan Kesihatan Sabah
Post-term courtesy visit to Dr. Yusuf, Pengarah of Jabatan Kesihatan Sabah, was accomplished successfully at the 3rd floor of Wisma Persekutuan in Sembulan, Kota Kinabalu, this morning.
Dr. Yusuf was briefed on the latest development of the Ahli Lembaga Pelawat Hospital (ALPH) of Queen Elizabeth hospital, notably on the problems associated with the appointments, hospital management & ALPH relationship, and the performance of the committee members. The hospital management is especially mentioned to be more proactively to engage with the ALPH in order to bring more benefits to the community.
The Director agreed that more NGOs and female are appointed to extend the influence of the ALPH to reflect the main objective of the organization as 'the bridge between the community and the hospital'. The Director also urged to look into stepping up the interaction between the hospital management and the ALPH. Dr. Yusuf also wished that new teams of ALPH for all the districts in Sabah can be appointed sooner in order to move forward with all the planned activities.
There have been complaints on the reception of phone calls at the QEH, and the ALPH of QEH proposed that the state JKN to set up a special centralized complaint unit for the state to handle all the medical complaint calls with a toll-free line where the individual callers will be handled by professionally trained personnel.
The acute car parking woes at both the QEH and QEH II (formerly SMC) were raised and JKN has been urged to look into it seriously as public are finding it too stressful when visiting.
The reconstruction of QEH complex was discussed and agreed that it should be sped up for strategic consideration in terms of meeting up the expectation of the public as well as to pave the way for attracting and retaining talents to the hospital. The reconstruction also regarded as a basic foundation and turning point for regaining the public confidence in QEH.
The meeting lasted 1 hour, and ALPH appreciated the time taken for the short exchange of views on the hospital affairs, and looking forward to see more ALPH in the state to work cordially and efficiently with the hospital management in the year forward.
